Welcome to the Shatford Library Circulation Wiki!
On this wiki you will find:
- instructions on procedures
- information on policies
- samples of commonly used Circ Desk documents
Table of Contents
Section 1 General Information
A. Staff
1. Library Staff Information
B. Building
1. Library Hours
1. Library Map and DDC
2. Library Floor Maps
Section 2 Borrowing Policies and Fines
A. General Borrowing Policies and Fines
1. Shatford Library Guide
2. Public Patron Registration and Voyager add
3. Charging the $25 for the Public Patron Nonresident Card in Voyager
4. Public Borrowing Policy
5. High School Student Borrowing Policy
6. Telecourse & Math Video, Video CD, and DVD Borrowing Policy
7. Loan Rules
8. Renewal Rules
B. Due Date Cards
1. Faculty and Staff Due Date Card
2. Reserve Due Date Card
3. General Circulation Due Date Card
C. Reserve Information
1. Textbook Reserve Cover Label
2. Instructor Reserve Cover Label
3. Instructor Reserve Form
4. Instructor Reserves Information
5. Reserve Materials Request Form
6. Searching for Reserve Items in Voyager
7. Searching for Reserve Items on the Web OPAC
8. Instructional Divisions List
9. Course Reserves Letter to Instructors
D. Checking Out (Charging) and Checking In (Discharging) Books
1. How to Check Out Books
2. How to Check In Books
3. Backdating Voyager for Bookdrops
4. Manual Check Outs and Discharges
5. Unbarcoded Periodicals
6. Self-Check Machine
7. Inter Library Loan (ILL)
8. Holds
9. 24-Hour Holds
E. Checking Out Special Items and Materials
1. Reference Materials
2. Terrace Room Key
3. Movies for Theatre Arts Classes
4. Dry Erase Markers
5. Materials in Locked Cases (TR)
6. Headphones, Tape Recorders
7. Audio Tours of the Library
8. Unbarcoded Items
9. DSPS Room Check Out Procedure
F. Fines and Fees
1. Why PCC Charges Overdue Reserve Fines
2. Replacement Price Policy
3. Life Cycle of a Lost Book
4. Fines and Fees Notices and Reports
5. Overdue Guidelines
6. Overdue Notice and Phonecall Procedures
7. Sample Overdue Reserves Report
8. How to Add Fines
9. How to Post (Pay) Fines
10. How to Forgive Fines
11. Long Overdue Items
G. Financial Holds
1. How and When to Request a Financial Hold
2. How to Clear a Financial Hold
H. Patron Records
1. Adding Pop-Up Notes
2. Deleting Pop-Up Notes
3. Sample Address Correction Form
Section 3 Lost or Missing Library Items
A. Claims Returned
1. Claims Returned
2. Claims Returned Procedures in Voyager
B. Missing
1. Missing Items
C. Lost and Paid
1. Lost and Paid Items
2. Sample Lost and Paid Receipt
3. Lost and Paid Refunds
4. Sample Refund Receipt
5. Sample Refund Log
6. Lost and Paid FAQs
Section 4 Ordering Textbooks for Reserve Collection
This section is being revised.
A. Textbooks
Section 5 Other Duties and Procedures
A. Xerox Machines
1. Banking - Login Required. Please see physical manual.
2. Copy Machine Statistics (Machine Counter Reads)
3. Sample Machine Statistics Form
4. Copy Machine Tips
5. Xerox Copier Toner & Part Numbers
B. Booksale
1. Booksale
C. Keys
1. Keys - Login Required. Please see physical manual.
2. Sample Key Log
D. Bookdrop
1. Bookdrops
2. Combination and Instructions - Login Required. Please see physical manual.
E. Opening Procedures
1. Opening Procedures
2. Turning On Patron Stations (OPACs)
F. Closing Procedures
1. Closing Procedures
2. Turning Off Patron Stations (OPACs)
3. Statistics (Gate Counts, Reference, Extended Hours, Copy Machine, Book Pick-up, Textbook
Reshelving)
4. PA System for Closing
G. Emergency Procedures
1. Emergency Procedures
2. PA System for Emergencies
3. Emergency Evacuation Announcement
H. 3M Gate
1. 3M Gate
I. Lost and Found
1. Lost and Found
J. Shelving and Shelf Reading
1. Shelving and Shelf Reading
2. Sample Shelf Reading Sign Up Sheet
K. Telephones
1. Telephone Procedures Login Required.
2. Phone Tree
L. Office Supplies
1. Ordering Supplies
M. Patron Suggestions/Comments
1. Patron Comments and Suggestions
N. Cameras
1. Security Video
Section 6 Personnel and Payroll Policies
A. Sample Forms
1. Sample Job Application Form
2. Sample Schedule Availability Worksheets
3. Sample Schedule
4. Sample Time Sheets
Section 7 Miscellaneous
A. Emergencies
1. Emergency Exit Alarm
2. Accident Reports
3. Other Emergencies
B. Repair/Facilities
1. Equipment Repair Phone Numbers
2. Facilities and Custodial Requests
C. Internet
1. Wireless Access
D. Other Information
1. Information Notebook
2. Master Copies of Forms and Copy Code
3. Thefts and Security Incident Report Form
4. FAQs
5. Referral List
6. Blog and Wikis
7. Helpful Websites
Section 8 Training
A. Voyager Training Checklists
1. Standard Voyager Training Checklist
2. Supervisor Voyager Training Checklist
B. Shelving
1. How to Shelve Books by Call Number Manual
C. New Staff Tours
1. Library Tour
2. Campus Tour
This site (hosted by PBworks.com) is used for the official purposes of the Pasadena City College’s Shatford Library only. For questions, please contact Pearl Ly, Access Services & Emerging Technologies Librarian at pmly@pasadena.edu.
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